Financing Bank, NMB. This determined Dutchman has truly
revolutionized banking in Tanzania - utilizing his experience from
banking in Holland.
Until they arrived, NMB was 100% gov't owned, and focused on banking &
payments mainly. NOW that they are privatized, they are only 51%
gov't owned AND can focus on financing as well!
NMB is the #1 bank in Tanzania, with the most branches across the
country, they are the most profitable, and biggest bank - balance
sheet wise. One year ago... NO ATMs! Now NMB has 100. All this was
made possible by using "Dutch Know How."
1) You can change an organization very fast by using your background
& experiences.
2) Make sure you have a solid ground to start from (good IT is tres
important for banking).
3) Have good training programs for your employees.
Christiaanse says, "Nothing we do here is NEW," it is just new to
Africa.
Marketing & Branding did not exist, so they sponsored the National
Football (soccer) Team & provide leather soccer balls with the NMB logo.
Christiaanse has worked with agricultural cooperatives to help their
business. With some help, in Southern Tanzania, where they produce
CASHEWS, the farmers were able to receive 30 - 40% more $$$ for their
crops than the previous year. Everything was repaid, as well as the
interest acrued! That is how successful the farmers were as a co-op...
Strength In Numbers!
"I am convinced that what we do, as a bank, is the best way that we
can develop a country," Christiaanse told us, as he referred to
himself as a 'bloody Dutchman'.
Because saving is a foreign concept and they would like to move the
banking culture away from borrowing, they introduced the "Hippo-
Bank"!!! (Hippo instead of 'piggy' to fit in with the Muslim culture.)
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